return policy

Refund Policy

 

We want you to be completely satisfied with your grillz purchase from our website. If for any reason you are not satisfied with your order, we offer a refund policy that allows you to return your purchase for a full refund.

 

Refund Conditions

 

To be eligible for a refund, your purchase must be in its original condition and original packaging. You must also have your receipt or proof of purchase.

 

Custom or bespoke products are not refundable, except in cases of manufacturing defect or error on our part.

 

Refund Process

 

To return a product and request a refund, please contact us at the following email address: [contact email address]. We will provide you with return instructions and the return address.

 

Once we have received your return, we will inspect the product and if everything is in order, we will process your refund request. We will notify you by email once your refund has been processed.

 

We will refund the original purchase price as soon as possible, usually within 14 days of receiving your return. The refund will be made to the payment method used for the initial purchase, unless you request a different refund method.

 

Return Fees

 

Return shipping costs are the responsibility of the buyer, unless the item is defective or we made an error in shipping your order.

 

Contact

 

If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us at the following email address: [contact email address].

 

We reserve the right to modify this refund policy at any time. We encourage you to regularly check this page for updates.